Hot news this morning! It was late last night that I registered my complaint about not having been issued with a receipt when buying a Crunchie at the Pumpkin Cafe on Platform 9 of Bristol Temple Meads railway station. But already, in only seven hours, they have emailed me back with exciting news.
We have started a full investigation into your complaint with the outlet, and wish to assure you that we shall be in contact with you as soon as this investigation is complete.
Wow! A full investigation! just for me!
It makes me feel happy to know that Stu Kaley, the Expert Service Manager of SSP UK, has launched a full investigation. You can’t allow these things to slide. It’s also nice that Stu says I shouldn’t hesitate to contact him should I have any questions during this time.
Further bulletins as events warrant.