Good customer service from Tesco

Due to a mixup over exactly what he wanted, I bought a phone from Tesco (Moto G 4G) as a birthday present for my youngest son, then found that it wasn’t wanted.

I just called them. They’re coming tomorrow to pick it up, and will refund me in full, not charging for the pickup.

This is quality service. It makes me much more likely to buy expensive items from the again, knowing that they’ve treated me well this time andsafe in the knowledge that they will treat me well in the future.

Nice, work, Tesco!

Six days to go till the new Doctor!

I’m writing on Sunday night, and full of anticipation for next Saturday, when we’ll see the Twelfth Doctor for the first time. (My family will be camping near Swansea; we and the friends we’re with will all go into a cinema in Swansea to see the new episode as it’s broadcast.)

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To help get us all warmed up, here is the chapter Looking Forward from my recent book The Eleventh Doctor — my preview of what I hope the Peter Capaldi era will bring. Enjoy! (And don’t forget to buy the book if you haven’t already!)

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“Meanwhile, McCarthy heads for Berlin …”

Back in May 2004, my good friend and occasional colleague Matt Wedel emailed me to let me know his and his wife’s schedule for the next couple of weeks, which was incredible complicated — parents visiting, brothers getting married, academic conferences, research trips. I replied as follows:

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“The Show” (Vineyard Community Church, Bermondsey, 21 July 1991)

This post will only be of interest to people who were at Vineyard Community Church, Bermondsey, London, in 1991. So the rest of you shouldn’t feel embarrassed about leaving now.

We put on a variety show on 21 July 1991. When I was cleaning out some old junk (which I do occasionally do) I found some of the paperwork. So I scanned it, and here it is for those half-dozen people who might care.

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How unutterably rude Skype has become

I turned on my Macbook this morning to be greeted with this popup:

A new version 6.3.0.602 of Skype is available and to be able to continue to use Skype you must download and install it.

What the heck, Skype? That’s not how upgrades work. How unutterably rude you’ve become since Microsoft bought you.

Coincidence?

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My solo set at the Mitcheldean Festival

I’ll write separately about our band’s prog-tinged gig at the Mitcheldean Festival. Here I just want to report back briefly on my solo set in the evening. last Saturday.

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I had a half-hour, which was enough time to get through eight songs. Continue reading

Replacement plate for Daewoo microwave

Wo own a cheap Daewoo-brand microwave oven, which I picked up at Lidl one time for (probably) £19.99. A few days ago, the glass plate that revolves in the middle of it broke. So Fiona phoned them up to see if we could order a replacement.

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“Sure”, they said, “It’ll be with you on 17th October”.

Which is four months away.

??!